{"id":7097,"date":"2026-03-11T01:24:33","date_gmt":"2026-03-11T01:24:33","guid":{"rendered":"https:\/\/hotelcoma.audiologygrowth.com\/frequently-asked-questions\/"},"modified":"2026-04-15T01:38:50","modified_gmt":"2026-04-15T01:38:50","slug":"frequently-asked-questions","status":"publish","type":"page","link":"https:\/\/hotelcoma.audiologygrowth.com\/en\/frequently-asked-questions\/","title":{"rendered":"Frequently Asked Questions"},"content":{"rendered":"\t\t
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Frequently Asked Questions<\/i><\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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Is there a bus service between Ordino and Andorra la Vella? <\/div><\/span>\n\t\t\t\t\t\t\t\n\t\t\t<\/path><\/svg><\/span>\n\t\t\t<\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t
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Yes, there is a regular bus service between Ordino and Andorra la Vella. Timetables can be found at reception, where we will be happy to provide you with up-to-date information. <\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t

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Does the hotel have a ski bus? <\/div><\/span>\n\t\t\t\t\t\t\t\n\t\t\t<\/path><\/svg><\/span>\n\t\t\t<\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t
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This is a service associated with the ski pass provided by the resort. Grandvalira Resorts offers all its guests a free Ski Bus service, designed to guarantee comfortable and fast transport between the different sectors of the resort. This service offers a practical way to get around the ski area, ensuring you can make the most of your day on the slopes without worrying about transportation. More information here (https:\/\/www.ordinoarcalis.com\/es\/estacion\/como-llegar-aparcar)<\/a> <\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t

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Is there covered parking at the hotel? <\/div><\/span>\n\t\t\t\t\t\t\t\n\t\t\t<\/path><\/svg><\/span>\n\t\t\t<\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t
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\n\t\t\t\t\t\t\t\t\tYes, we have an indoor garage available for our guests. This service incurs a supplement of \u20ac10\/night. We recommend checking availability in advance. \t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t
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What restaurant options does the hotel offer? <\/div><\/span>\n\t\t\t\t\t\t\t\n\t\t\t<\/path><\/svg><\/span>\n\t\t\t<\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t
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The hotel features the Cal Ventura Restaurant, with its own cuisine based on tradition and quality ingredients. We offer breakfast, lunch, and dinner, as well as menus for celebrations and events. <\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t

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Is the pool indoors or outdoors? Is it free? <\/div><\/span>\n\t\t\t\t\t\t\t\n\t\t\t<\/path><\/svg><\/span>\n\t\t\t<\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t
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The pool is outdoors.
For guests staying at the hotel, access is free.<\/p>

Non-guests can use it only by consuming food or drinks at the hotel restaurant. There is no separate entrance fee for access to the pool. <\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t

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Are the tennis courts and mini-golf free? <\/div><\/span>\n\t\t\t\t\t\t\t\n\t\t\t<\/path><\/svg><\/span>\n\t\t\t<\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t
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For hotel guests, both the tennis court and the mini-golf are free.
For non-members, the tennis court costs \u20ac15 per hour.<\/p>

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What are the check-in, check-out and reception hours? <\/div><\/span>\n\t\t\t\t\t\t\t\n\t\t\t<\/path><\/svg><\/span>\n\t\t\t<\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t
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Check-in: from 3:00 PM
Check-out: until 12:00 PM
Reception: open 24 hours<\/p>

There is no time limit for check-in, as the reception remains open all day.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t

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Do all rooms have a balcony? <\/div><\/span>\n\t\t\t\t\t\t\t\n\t\t\t<\/path><\/svg><\/span>\n\t\t\t<\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t
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Not all of them.<\/p>

The rooms on the first and second floors have a balcony.
The third-floor rooms do not have a balcony.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t

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Are all the rooms exterior-facing? <\/div><\/span>\n\t\t\t\t\t\t\t\n\t\t\t<\/path><\/svg><\/span>\n\t\t\t<\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t
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Yes, all rooms are exterior. <\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/main>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"

Frequently Asked Questions Is there a bus service between Ordino and Andorra la Vella? Yes, there is a regular bus service between Ordino and Andorra la Vella. Timetables can be found at reception, where we will be happy to provide you with up-to-date information. Does the hotel have a ski bus? 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